Terms and Conditions
Last Updated: 11 June 2026
1. Overview
1.1. Scope of Agreement: These Terms and Conditions outline the mutual rights and responsibilities between the Service Provider and the Customer regarding the purchase of Virtual Items and the delivery of our Services. By actively using this Website, the Customer confirms their agreement to be bound by these Terms and Conditions and any related service regulations.
1.2. Corporate Identity: The Service Provider is TEKKUBEE LTD, a corporate entity organized and existing under the laws of the United Kingdom, bearing corporate registration number 17241624. Registered address: 128 City Road, London, EC1V 2 NX, United Kingdom. Contact email: general@tekkube.com. Website: https://www.tekkube.com/
2. Definitions
“Agreement” - the complete contract between the Customer and the Service Provider, consisting of these Terms and Conditions along with any related policies or operating rules published on the Website or linked to the services.
“Confidential information” – any information that should reasonably be considered confidential given its nature or the context of its disclosure. This includes, but is not limited to, non-public business details, organizational data, market strategies, customer databases, technical documentation, transaction histories, and user data sets.
“Customer” – any individual who uses the Website, or who has made or attempted to make a purchase of Virtual Items from the Service Provider.
“Customer Support” – the Service Provider’s support team, reachable via the “Contact Us” feature on the Website, within the System, by email at general@tekkube.com, or through any other official communication channels provided.
“Services” – all services provided by the Service Provider as outlined under these Terms and Conditions.
“System” – the software solutions developed by the Service Provider or its partners to facilitate and deliver the Services.
“Virtual Items” - licensee rights for virtual items available on the reputable third party platform (Steam platform) that are offered for sale by the Service Provider on the Website.
“Website” - the Service Provider’s website https://www.tekkube.com/.
3. Service Description
3.1. Service Overview: The Website serves as a platform that enables Customers to buy Virtual Items (“skins”) for video games (such as CS2, Dota 2, and others) created by third-party developers, including Valve Corporation.
3.2. Service Execution: Our Services are considered fully executed, finished, and legally complete the exact moment the purchased Virtual Items are successfully delivered to your designated user account.
3.3. Right to Refuse Service: To maintain platform safety and regulatory compliance, the Company retains the absolute right to reject, freeze, or cancel any order or transaction at its sole discretion. This includes, but is not limited to, cases of suspected fraud, unauthorized payments, or compliance issues.
3.4. Intellectual Property and Third-Party Data: To run the platform, the Website displays and processes data from external sources, including visual images, titles, and descriptions of the Virtual Items shown on the site.
3.5. Ownership: All third-party data, Virtual Items, and related intellectual property remain the exclusive property of Valve Corporation and their respective owners.
3.6. Independence Disclaimer: The Service Provider is a completely independent business. We are not affiliated with, endorsed by, sponsored by, or officially connected to any third-party platforms or game developers. All trademarks on this site belong to their respective owners.
3.7. Accuracy Disclaimer: All information and visual assets pulled from external platforms are provided strictly on an "as is" and "as available" basis. The Company makes no guarantees that this data is entirely accurate, up to date, or free of errors. The Customer is solely responsible for how they use or rely on this information.
4. Service Restrictions
4.1. Age Eligibility: Access to and use of our Services is strictly prohibited for anyone under the age of eighteen (18). By registering an account or interacting with the platform, you formally represent and warrant that you are of legal age and meet this requirement.
4.2. Geographical Restrictions: The Website, its infrastructure, and all associated Services are unavailable to citizens, nationals, or residents of any Prohibited Jurisdiction. The Company reserves the right to use technical measures, such as IP-address blocking, to enforce these boundaries.
4.3. Prohibited Jurisdictions: The restricted locations include: Afghanistan, Belarus, Central African Republic, Congo (Democratic Republic), Cuba, Eritrea, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson regions), Venezuela, Yemen and Zimbabwe. Please note: This list is not exhaustive and will be updated continuously to stay aligned with the guidelines, watchlists, and sanctions programs of the Financial Action Task Force (FATF), the European Union (EU), the United Nations (UN), and other domestic and international regulatory bodies.
5. Order Processing and Delivery
5.1. Account Creation and Order Placement: To buy Virtual Items, the Customer must set up an active account on our platform and place an official purchase order. We begin processing your order as soon as your transaction payment is verified.
5.2. Stock Availability and Delivery Schedules: Item delivery depends on our current inventory. While items are usually delivered instantly under normal conditions, the Service Provider reserves the right to extend the delivery window for up to five (5) business days to handle unusual technical or logistical issues.
5.3. Completion of Delivery: The delivery process is legally finalized and complete the moment the specified Virtual Items are successfully transferred into the account provided by the Customer.
6. Payment Terms and Conditions
6.1. No Storage of Financial Data: We do not store your credit card or bank details within our systems. All financial transactions are safely handled by external, licensed payment providers who follow mandatory financial regulations and data security standards.
6.2. Accurate Billing Info Required: The Customer must keep all profile and billing details fully accurate and up to date. We are not responsible for failed deliveries, payment errors, or missed updates caused by outdated or incorrect user information.
6.3. Transaction Fees: The Customer is responsible for paying all transaction fees, banking commissions, or processing costs associated with their chosen payment method.
6.4. Payment Clearance: We will only deliver digital assets after we have received your full payment. Credit or debit card charges are processed immediately upon order submission, which automatically generates your order confirmation.
6.5. Base Currency and Exchange Rates: All items and services on the platform are priced fundamentally in Great British Pounds (GBP). If prices are displayed in another currency based on your location, the conversion will be managed automatically by third-party payment gateways using current market rates. The User is responsible for any foreign exchange fees charged by their own bank.
7. Order Limitations, Identity Verification and Fraud Prevention
7.1. Fraud Screening and Account Suspension: To maintain platform security and comply with legal requirements, the Service Provider may run automated fraud checks and security reviews on all transactions. We reserve the right to delay, freeze, or cancel any order - and demand additional documentation - if we suspect fraud, unauthorized payment usage, or a breach of our terms.
7.2. Know Your Customer (KYC) Requirements: The Service Provider is authorized to verify your identity by requesting documentation, such as government-issued IDs, payment validation records, legal powers of attorney, or secondary contact information. You must provide these documents within three (3) business days of our request. Failure to comply allows us to reject your registration or cancel your order and issue a refund.
7.3. Order Restrictions and Reselling Bans: The Service Provider reserves the right to reject any transaction without cause, as well as limit or cancel the number of Virtual Items purchased per account or per order. These limits may apply to multiple orders made by the same account, using the same payment card, or sharing the same billing address. If we modify or cancel an order, we will attempt to notify you via the email or billing address you provided. Buying Virtual Items with the intent to act as a commercial reseller, distributor, or broker is strictly prohibited.
8. Customer Responsibilities, Indemnification and Conduct Rules
8.1. Prohibited Activities: Strict adherence to these Terms is required to use our platform. Users are strictly prohibited from: engaging in illegal, discriminatory, or harmful actions; violating intellectual property rights; uploading fraudulent information; spreading malware or malicious code; using data scraping, mining, or spamming tools; and using the platform for obscene or immoral purposes. Breaking these rules gives the Service Provider the immediate right to cancel your services and block your access to the Website.
8.2. Indemnification and Legal Costs: The Customer agrees to protect, defend, and hold harmless the Service Provider, its affiliates, directors, and employees from any third-party claims, liabilities, damages, or costs resulting from the Customer's violation of these Terms, applicable laws, or third-party rights. If legal action is taken to enforce these Terms, the prevailing party shall be entitled to recover reasonable legal fees and court costs.
8.3. Keeping Information Accurate: The Customer is entirely responsible for ensuring all account and transaction information is accurate and up to date. You must promptly update your profile details, including your email address and payment info, to prevent transaction errors or missed notifications. The Service Provider is not liable for any issues or delivery failures caused by outdated user details.
9. Limitation of Liability
9.1. Exclusive Remedy and Data Infrastructure Disclaimer: Your sole and exclusive remedy for any dissatisfaction or operational dispute is to stop using the Website completely. The Service Provider and its teams disclaim all liability for injuries, property damage, unauthorized access to our secure servers or personal records, and any disputes involving user-uploaded content.
9.2. Waiver of Specific Damages: The Customer explicitly waives the right to seek indirect, special, incidental, consequential, punitive, or exemplary damages. This waiver covers claims for lost profits, loss of business reputation, data breaches or corruption, inability to access the platform, and any defamatory, offensive, or illegal conduct by third parties.
9.3. Maximum Liability Cap: Under no circumstances will the total collective liability of the Service Provider, its affiliates, directors, agents, and licensors exceed the exact amount paid by the Customer to the Service Provider. This cap applies globally across all legal theories - including contract, tort, negligence, or strict liability - and remains in effect even if we were advised of the possibility of such damages.
9.4. Technical and Force Majeure Exemptions: To the fullest extent permitted by applicable law, the Service Provider, its affiliates, directors, employees, and suppliers are not liable for any damages resulting from your use of the Platform or its content. This includes damages caused by technical glitches, system downtime, bugs, malware, data loss, or processing delays. We are also not responsible for delivery failures caused by events beyond our reasonable control, such as natural disasters, telecom outages, military conflicts, labor strikes, government actions, or cyberattacks.
10. Confidentiality Standards and Exceptions
10.1. Mutual Non-Disclosure Obligations: Both parties agree to safeguard non-public business data and restrict the use of the other party’s Confidential Information strictly to fulfil this Agreement. Sharing this information with unauthorized third parties is strictly prohibited.
10.2. Classification of Protected Data: All private transaction metrics, custom item pricing, and communication logs must be treated as Confidential Information by the receiving party. Neither party may mention or reference these financial or operational metrics in public spaces without obtaining prior written consent.
10.3. Legal and Regulatory Exemptions: The confidentiality restrictions outlined in this section do not apply under the following specific circumstances:
10.3.1. Legal Mandates: Disclosures required by law enforcement or court orders.
10.3.2. Regulatory Compliance: Disclosures explicitly requested by governing regulatory authorities.
10.3.3. Corporate Actions and Audits: Disclosures made during corporate mergers, acquisitions, or financial audits, provided that the professional partners involved are legally bound by professional secrecy agreements.
11. Governing Law and Dispute Resolution Protocols
11.1. Governing Law: These Terms and Conditions are governed by, interpreted, and enforced in accordance with the laws of England and Wales, without regard to conflict of law principles.
11.2. Pre-Action Negotiation Process: Before starting any formal legal or mediation proceedings, the Customer must follow these good-faith steps:
11.2.1. Support Review: Send an initial dispute notification to the Platform's Customer Support email. The Service Provider will respond within three (3) business days.
11.2.2. Formal Corporate Notice: If support cannot resolve the issue, the Customer must send a formal written notice of dispute to the Service Provider's registered office. This notice must include the Customer’s identifiers, a detailed description of the facts, and copies of all supporting evidence.
11.3. Mediation: If the dispute remains unresolved after the formal corporate notice period, both parties may agree to submit the conflict to formal mediation. The costs, fees, and expenses of the mediator will be split equally (50/50) between the Customer and the Service Provider.
11.4. Exclusive Jurisdiction: Subject to the mediation requirements above, the courts of England and Wales have exclusive jurisdiction over any lawsuit, claim, or legal action (including non-contractual claims) arising from or relating to these Terms.
11.5. Injunctive Relief Exception: The dispute steps in this section do not prevent either party from seeking an immediate temporary restraining order, preliminary injunction, or other emergency equitable relief in court to protect trade secrets, copyrights, or patents.
12. T&C Modifications and Updates
12.1. Right to Amend: The Company reserves the right to modify, change, or update these Terms and Conditions at any time, at its sole discretion, without prior notice. All changes become legally binding and effective immediately upon being posted to this page.
12.2. Tracking Changes: The "Last Updated" date at the top of this document indicates when the most recent revisions were made. If we make material changes that significantly affect your rights, we will make reasonable efforts to notify you, such as by email or through a prominent notice on our Website.
12.3. Continued Use: Your continued use of the Website or Services after any updates are published constitutes your official acceptance of the revised Terms and Conditions We highly recommend reviewing this document periodically to stay informed of our current terms.